Our Company
FENWICK KEATS Real Estate, a Manhattan based brokerage firm, was formed on the simple premise that superior service coupled with comprehensive industry knowledge is what our clients expect and deserve. Created in 1989, by Rob Anzalone and Jeff Wolk, FENWICK KEATS Real Estate has never wavered from this simple mission. Since the firm's inception, our clients, their families and friends, have relied upon us to help them navigate one of the most complex real estate markets in the world.
Over the past 23 years we have grown to encompass three offices, including two strategically located storefronts located on the Upper West Side and Greenwich Village. We have more than 100 agents, many of whom have been with the firm for a decade or more. We also provide an in-house marketing team which allows us to take on a listing and immediately create property-specific marketing materials. Our adherence to a higher standard of professionalism and integrity is the driving force behind our long-term involvement on the national level with the National Association of REALTORS®, and locally with the Manhattan Association of REALTORS® and the Real Estate Board of New York.
FENWICK KEATS Management was created to work in tandem with FENWICK KEATS Real Estate to address the ongoing needs of our investor clients. We provide property management for over 60 buildings encompassing co-operatives, condominiums, rental buildings and commercial properties.
We believe that reputation is everything, and built ours by serving our clients. We're delighted to put our considerable resources to work for any of your real estate needs.
Our agents and clients also benefit from high-profile storefront locations in Greenwich Village and the Upper West Side, as well as a significant portfolio of townhouses for sale - an area of specialty for which FENWICK KEATS has become well known.
For many years, our firm's brokers have guided buyers through the townhouse purchase and sale process, from purchasing a multi-unit property to refurbishing it for single-family occupation and then reselling. "We have a knack for advising and guiding sellers on how to reconfigure a townhouse to maximize its value and then potentially resell it," says Jeff Wolk.
As members of the Manhattan Association of Realtors, agents at FENWICK KEATS gain the edge of being plugged into the city's Internet Data Exchange (IDX). The site allows them to list our exclusive properties on the website of numerous other real estate organizations. "This is a comparatively new way of doing business, which provides transparency and better serves both buyers and sellers," says Jeff Wolk.
In addition, FENWICK KEATS agents enjoy the benefits of being Realtors, a specific designation that goes only to those who are members of the National Association of Realtors. For example, we are authorized to place listings and advertise on the association's Web site, Realtor.com, by far the nation's largest real estate website. The firm's principals are all active members of their trade association: Robert DeLeonardis represented the Manhattan Association of Realtors as their President in 2007, Jeff Wolk has also been a past President, and Rob Anzalone served for many years as an officer/director. The company and the agents are also members of the New York State Association of Realtors and the Real Estate Board of New York.
“We believe that serving the client first and educating our agents are an essential way to run a business. We were, and we are, ‘agent-centric', helping the agents do the best job possible. We have some 125 agents, including a core of people who have been with our firms for 15 years or more. Among other things, we offer our agents a lead-generation program, providing buyer and seller leads to our agents. We also provide extensive training for new agents, spanning four weeks quarterly, where we bring in attorneys, mortgage experts, and other industry professionals and offer ongoing workshops and a mentor program that matches our newcomers with experienced agents."
With its four offices including an East Side location and its corporate headquarters on the Upper West Side, FENWICK KEATS covers all of Manhattan and beyond, living up to its motto, "We know the neighborhood." From Harlem to Battery Park City, FENWICK KEATS has designated agents who are experts in each 21 Manhattan neighborhoods. The firm's easy-to-navigate website, reflects the company's passion for the city's neighborhoods, with historical information about each area and links to important selling points such as top schools.
The West Side offices, including a Broadway storefront location, are managed by senior vice president Don Hurwitz, a true ‘Westsider' and widely respected industry professional who provides an extra level of support to agents. The firm also has a cutting edge storefront in a prime location in Greenwich Village, which further serves the interest of our clients.
Despite its rapid growth, FENWICK KEATS has not lost sight of providing the personal touch. "I personally interview all our potential new agents,"Anzalone says. "Once they're aboard, our director of client services and business developments, Fanny Montalvo, guides them to be sure they're getting and using all the tools we provide."
"We also help, when needed, with their presentations and, if necessary, visiting property," he says. "For example, one of our newer agents, who had been struggling at her former company, felt she was getting lost in the shuffle. When she came to us, Robert guided her and mentored her, and she's done numerous transactions under his tutelage. As managers, we want to be there for our agents and we like being in touch with the transaction they're handling. Sometimes, when they're working with a client, having member of management along adds a useful dimension. Here, our agents get experienced support to help them in their careers." adds Wolk. "We consider ourselves a genuine broker's broker, and agents really appreciate it."
Serving and educating the agents leads, in turn, to better servicing of the clients. It's continuously instilled in our agents to never forget how important clients' properties are to them, and all of us work to earn the trust that the clients place in us when they buy or sell. Add to that our commitment, our expertise, and our experience, through all levels of the firm, and you can see why we feel that, any way you look at it, we've got a winning combination."
